Fax: +353 1 237 0035
Fax: +44 2890 707555
If you are unhappy with the quality of service you have received, you have the right to complain. Please direct these complaints to firstname.lastname@example.org for the attention of the Market Operations Manager. An escalation process will be initiated and your complaint will be addressed.
As per the Trading & Settlement Code participants may raise a dispute in respect of a Data or Settlement query – please see Agreed Procedure 14 – Disputes.
For further information, view SEMO's full Customer Charter.